1. Who We Are
Asterisk Archive ("we", "us", "our") is a multidisciplinary creative collective offering beats, sound kits, creative services and digital content through asteriskarchive.cc. We are committed to protecting your personal information and handling it responsibly in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR) for users located in the European Union.
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2. Information We Collect
We collect information you provide directly when you make a purchase, contact us, or sign up for updates. This includes your name, email address, billing information (processed securely via Stripe), and any communications you send us.
We also collect limited technical data automatically when you visit our site, including your IP address, browser type, device type, pages visited and time spent on site. This is used solely to maintain and improve the site.
We do not collect more information than is necessary to fulfil your order or respond to your enquiry.
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3. How We Use Your Information
We use your information to process and fulfil your orders, deliver your purchased digital files, send your order confirmation and download links via email, respond to support requests, and improve our products and site. We do not use your data for advertising. We do not sell, rent or share your personal information with third parties for their marketing purposes — ever.
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4. Third-Party Services
To operate our store we use the following trusted third parties, each with their own privacy standards:
Stripe — payment processing. Your card details are handled entirely by Stripe and never stored on our servers. See stripe.com/privacy.
Resend — transactional email delivery for order confirmations and download links.
Cloudflare — infrastructure, security and content delivery.
Airtable — internal catalogue management. Purchase-related data stored here is not shared externally.
None of these parties are authorised to use your information for any purpose other than providing services to us.
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5. Cookies
Our site uses only essential cookies required for the store to function, such as maintaining your cart session. We do not use advertising cookies, tracking pixels or third-party analytics that profile you across the web.
6. Data Retention
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We retain your order information for as long as is reasonably necessary to fulfil legal and accounting obligations, typically seven years in line with Australian tax law. If you would like your data removed beyond what we are legally required to retain, contact us at the address below.
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7. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, and in applicable circumstances, request deletion of your information. EU residents have additional rights under GDPR including the right to data portability and the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us at hello@asteriskarchive.cc.
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8. Security
We take reasonable steps to protect your information from unauthorised access, misuse or disclosure. All payment processing is handled by Stripe using industry-standard encryption. Download links are tokenised and expire after use.
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9. Children
Our site is not directed at children under 13. We do not knowingly collect personal information from anyone under 13.
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10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Asterisk Archive — hello@asteriskarchive.cc